Today's Challenge
Taking digital solutions to market, at speed, and meeting customer needs requires multiple teams to work together through a set of value adding stages. Often this is fragmented by broken processes, many tools, and data scattered across sytems. Whilst Ways of Working improves culture and behaviour, scaling up requires a digital transformation of processes, tools, and data.
Digital portfolios must align multiple delivery teams around evolving customer needs and complex solution designs. This can be chaotic especially in agile environments.
Limitations include...
Loss of Customer Focus
As other teams interpret CX designs the intended customer experiences and priorities can be lost. Subsequent designs may inadvertently dilute the intended experience of the final product or service.
Broken Tool
Chains & Silos
Different stages of the value stream often rely on disparate tools that lack integration, making it challenging to maintain a cohesive view of the entire process and resulting in data silos.
Duplication of Effort
The absence of automated workflows and integrations across stages causes duplicate effort, wasting time and creating discrepancies.
Broken
Context
When passing designs between team, use of static diagrams requires additional manual effort and rework. This can create misinterpretations when translating design intent into requirements.
Low Governance
& Reporting
The disconnect between experience design diagrams and downstream product, process, and delivery tickets hinders alignment, transparency, and efficient delivery.
A root cause is no time for self-transformation. Ways of Working fails unless cross-domain processes and designs are digitally integrated.
How Prodigse helps...
We help teams work across a fully integrated, customer first value stream that links customer experience, solution design, and digitally manages incremental delivery across multiple teams and ticketing systems.
Capabilities we develop include:
Uplift Digital Maturity
Prodigise modules manage strategy, customer needs, offering, roadmaps and the delivery of solutions across one or many ticketing systems.
Manage Large & Complex Solutions
Simplify the delivery of solutions with multiple products, services, or teams. Our roadmap and central design ticket repository drive one or many external agile projects (e.g. Jira, Devops, etc).
Automate Backlog Prioritisation
Utilise priority and value captured in diagrams to automate the heavy lifting stage of backlog prioritisation, saving hours or even days of manual effort.
Roadmaps for Strategy & Solutions
Manage long range business roadmaps and medium term solution roadmaps that master your agile ticketing systems, removing versioning complexity.
Powerful Versioning for Flexibility
Work on multiple branches of a design so that future experiences can be designed whilst current ones are being delivered.
Transparency of Delivery
Track the implmentation status of design across the value stream from needs, designs, roadmap and design tickets, gaining full value stream transparency.
Governed Agile & Scalability
Use workflows and approvals to manage incremental changes to designs, solutions, and roadmaps. Then, scale with agility and governance.
Efficient Documentation
Prevent intellectual property from being lost or buried by centralising design documents in a governed, workflow enabled repository.