Governments are embarking on service digitisation to meet the increasingly complex needs of their citizens, aiming to provide inclusive, efficient services that leverage both new and existing systems. This effort demands not only a deep understanding of diverse citizen requirements but also the creation of agile, flexible operations that can scale with the demands of larger solutions.
Success requires viewing this uplift of digital capabilities as it's own transformation that simplifies these complexities. Central to this establishing a "public needs" value stream that digitally manages the end-to-end process and key data (needs, solutions, portfolio, and delivery).
With Prodigise, governments can adopt a digitally-managed citizen value stream, thoughtfully designed to embrace diverse citizen needs and simultaneously ensure optimal flexibility and reusability of solutions..